Last Updated: 11/16/2025
Thank you for shopping with NickyT99. We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return policy subject to the terms below.
1. Eligibility for Returns
To qualify for a return:
- The item must be returned within 30 days of the delivery date.
- The item must be unused, unworn, unwashed, and in the same condition you received it.
- Original tags, packaging, and accessories must be included (if applicable).
- Proof of purchase (such as your order number or receipt) is required.
Non-returnable items may include:
- Digital products
- Downloadable items
- Gift cards
- Personalized or custom-made items
- Final-sale or clearance items
(Modify this list based on your actual products.)
2. Return Process
To start a return:
- Contact us at [Insert contact email] with your:
- Order number
- Item(s) you want to return
- Reason for return
- We will send you return instructions and, if eligible, a return authorization.
- Once the item is received and inspected, we will notify you of the approval or denial of your refund.
3. Refunds
If approved:
- Refunds are issued to your original payment method.
- Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
- Shipping charges (if any) are non-refundable unless the return is due to our error.
4. Exchanges
We accept exchanges within 30 days for items in eligible condition.
To request an exchange, email us at [Insert contact email].
We will help you process the exchange or advise you to return the item and place a new order.
5. Return Shipping
- Customers are responsible for return shipping costs unless the return is due to:
- Wrong item received
- Damaged or defective product
- Order fulfillment error
- We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.
6. Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:
[Insert contact email]
Include photos of the issue so we can resolve it quickly.
7. Order Cancellations
Orders may be canceled before they are processed or shipped.
Once shipped, the order cannot be canceled but may be returned under this policy.
8. Contact Us
If you have questions about returns or need help with your order, please contact:
NickyT99
Email: lstrenk@nickyt99.com or stedesco@nickyt99.com
Website: http://www.nickyt.com